Privacy Policy

Introduction

We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines the types of data we collect, how we use it, and under what circumstances we share it with third parties.

Data Collection

We collect various types of information from our users, including:

• Identifiable Data: Information that can be used to identify an individual, such as names, email addresses, and phone numbers.
• Non-Identifiable Data: Information that cannot be directly used to identify an individual, such as browser types, device information, and browsing habits.

Data Usage

The data we collect is used for business-related purposes only. These purposes include:

• Enhancing user experience
• Improving our products and services
• Conducting market research
• Communicating with users about updates, promotions, and other relevant information

Please note that we do not sell your information to third parties.

Third-Party Sharing

We may share your data with a select group of third-party platforms to better serve you. These third parties include:

• Trustpilot for customer reviews
• Google for analytics and advertising services
• Bing for analytics and advertising services
• Facebook for social media interactions and advertising
• Various other social media, review platforms and analytics platforms to help us understand user behaviour and improve our services

Data Security

We employ robust security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Our security protocols are regularly reviewed and updated to ensure the highest level of protection possible.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccuracies in your personal data
• Request the deletion of your personal data
• Object to the processing of your personal data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Cookies

This Cookie Policy explains how we use cookies and similar technologies to recognise you when you visit our website. It outlines what these technologies are, why we use them, and your rights to control our use of them. By continuing to browse our site, you are agreeing to our use of cookies in accordance with this policy. We understand the importance of your privacy and are committed to protecting your personal data while ensuring you have a seamless browsing experience.

Cookies are small text files that a website can write to your computer, mobile or other device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. We use cookies to identify you, allowing you to create an account and log into our website to review your order history and information held. For example, if you pop something into your basket and come back later, it will still be there.

We use two types of cookies: persistent cookies remain on a user's device for the period of time specified in the cookie and are activated each time the user visits our websites; session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window.